Remote Tech-Savvy Support Specialist (Part-Time)

Sarah Smith Fund; San Francisco (CA); On-site; USD 25,000 - 42,000; Part time

Job summary

Rork is hiring remote part-time support specialists to start with flexible hours and potential future transition to full-time. The role involves handling basic support tickets, tagging requests, and relaying critical information to founders and engineers.

A technical background helps, especially with React Native, to better assist users. Ideal candidates will be US-based or familiar with US culture, possess strong English (B2+), and respond quickly.

Qualifications

• Experience in customer support roles.
• US startup experience preferred.
• English at B2+ level and understanding of US culture.

Responsibilities

• Reply to basic support tickets (cancellations, refunds).
• Label requests with tags like “feature request”, “documentation needed”, etc.

Skills

React Native

Customer support

Job description

Rork is hiring remote part-time support specialists to start with flexible hours and potential future transition to full-time. The role involves handling basic support tickets, tagging requests, and relaying critical information to founders and engineers.

A technical background helps, especially with React Native, to better assist users. Ideal candidates will be US-based or familiar with US culture, possess strong English (B2+), and respond quickly.