Remote Team Lead, Professional Services Internships

JobScore, Inc.; Glastonbury (CT); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Finalsite is seeking a Team Lead for the Professional Services Internship Program. This role oversees a growing team of interns, aligning workloads, training, and quality within Finalsite Composer.

You will partner with Professional Services to scale the program, define workflows, and ensure interns contribute meaningfully. Responsibilities include leadership, onboarding, project prioritization, and performance feedback, with an emphasis on scalable processes and future opportunities within

Qualifications

• 3–5 years of professional experience in web services, project management, team leadership, training, or a related field.
• Strong working knowledge of Finalsite Composer or similar CMS, with experience overseeing website content work.
• Demonstrated experience mentoring, coaching, training, or developing others.
• Strong project and workload management skills with the ability to coordinate multiple assignments, priorities, and deadlines.
• Strong attention to detail with the ability to establish and maintain quality standards.
• Comfortable adopting emerging technologies, including AI-powered tools, to improve workflows.

Responsibilities

• Provide day-to-day leadership, coaching, mentorship, and performance management for the Professional Services internship team.
• Manage intern workloads, schedules, priorities, and project assignments to ensure work is appropriately distributed and completed on time.
• Lead onboarding and ongoing training, including the development of interns' skills and proficiency within Finalsite Composer.
• Establish clear expectations and provide regular feedback on quality, productivity, professionalism, and development.
• Identify individual strengths and development opportunities and help prepare high-performing interns for potential future opportunities within Finalsite.
• Foster a collaborative environment that provides interns with meaningful professional experience while delivering value to the business.

Skills

CMS proficiency

Project management

Team leadership

Mentoring/coaching

Communication

AI tools adoption

Tools

Jira

Slack

Zoom

Job description

Finalsite is seeking a Team Lead for the Professional Services Internship Program. This role oversees a growing team of interns, aligning workloads, training, and quality within Finalsite Composer.

You will partner with Professional Services to scale the program, define workflows, and ensure interns contribute meaningfully. Responsibilities include leadership, onboarding, project prioritization, and performance feedback, with an emphasis on scalable processes and future opportunities within