Remote Team Lead, Digital Cloud Growth & Revenue

Nexcess; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Liquid Web Inc. is seeking a Team Lead for the Nexcess Digital Cloud BU, acting as a mini-GM responsible for revenue outcomes and the health of the cohort's team.

The role drives go-to-market strategy, aligns Marketing/Product/Support, and leads a cross-functional group (AE/CSM/SE/SME) to hit targets and improve NRR. The ideal candidate thrives in ambiguity, excels at cross-functional leadership, and can translate brand positioning into customer conversations while proactively shaping the

Responsibilities

• Own the cohort’s revenue, churn/expansion, and net revenue retention targets end to end.
• Build and adjust the cohort’s go-to-market in partnership with Marketing and Product.
• Report cohort performance with business-level rigor, not just a scorecard.
• Direct and develop the AE, CSM, SE, and SME resources assigned to the cohort.
• Set the operating cadence: pipeline reviews, account health reviews, escalation paths.
• Build a team from a standing start — hiring, onboarding, and coaching, not just managing bench.
• Drive proactive account management to anticipate issues before tickets.
• Own the annual-contract and roadmap conversations for high-value relationships.
• Translate cohort brand positioning into customer communications and marketing plans.
• Pull what the cohort needs from Marketing, Product, and Support proactively.
• Represent the cohort voice in Digital Cloud product and marketing planning.

Job description

Liquid Web Inc. is seeking a Team Lead for the Nexcess Digital Cloud BU, acting as a mini-GM responsible for revenue outcomes and the health of the cohort's team.

The role drives go-to-market strategy, aligns Marketing/Product/Support, and leads a cross-functional group (AE/CSM/SE/SME) to hit targets and improve NRR. The ideal candidate thrives in ambiguity, excels at cross-functional leadership, and can translate brand positioning into customer conversations while proactively shaping the