Revenue Ops Lead — North America (Hybrid)

Nexthink; Massachusetts; On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Hybrid work model

Unlimited vacation

11 company-paid holidays

Training platforms access

401(k) with 4% company match

Parental leave up to 16 weeks

Job summary

Nexthink, a leader in Digital Employee Experience, seeks a Revenue Operations Lead - North America to partner with North America Sales, Marketing, and cross-functional teams to drive GTM planning, revenue optimization, and sales process improvements. This onsite role supports field sales with actionable reporting and analysis to guide day-to-day strategy.

Must be located within commutable distance to the Boston office and onsite 3+ days per week.

Qualifications

• 5+ years of experience in Sales Operations or Business Operations.
• Demonstrable experience owning territory design, quota setting, or capacity planning.
• Track record of building financial or GTM models used for VP/C-level decisions.
• Experience at a SaaS company with churn, ARR trends; high-growth startup experience a plus.
• Experience in multinational organizations a plus.

Responsibilities

• Serve as a trusted advisor and sales operations lead to field North America sales and leadership.
• Develop, track and manage the forecast process and KPIs to drive forecast accuracy.
• Collaborate with Sales and cross-functional teams on annual planning and revised forecast.
• Lead pipeline performance analysis and provide actionable feedback.
• Drive sales analytics data gathering, reporting, and improvements.
• Standardize sales processes for repeatability and scale.
• Ensure alignment of Sales with company objectives.
• Use data to drive and optimize the business.
• Define programs to promote landing new business and expansion opportunities.
• Assist in preparation of QBRs and leadership presentations.

Skills

Forecasting

Sales analytics

Dashboards

Excel

Data-driven

Stakeholder management

Structured thinking

Ambiguity tolerance

Education

Bachelor's degree in Business Management or Finance

Tools

Tableau CRM

CRM software

Job description

Nexthink, a leader in Digital Employee Experience, seeks a Revenue Operations Lead - North America to partner with North America Sales, Marketing, and cross-functional teams to drive GTM planning, revenue optimization, and sales process improvements. This onsite role supports field sales with actionable reporting and analysis to guide day-to-day strategy.

Must be located within commutable distance to the Boston office and onsite 3+ days per week.