Remote Tax Specialist & TurboTax Expert

Intuit, Inc.; Mobile (AL); Remote; USD 25,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation and expert guidance. This remote role emphasizes excellent communication, customer empathy, and strong knowledge of tax concepts.

You will interact with customers through video and audio tools and help them complete their federal and state returns. The position requires at least 2 years of federal/state return experience, an active PTIN, and ability to work at least 20 hours per week from the

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax software.
• Active PTIN
• State licenses/certificates/permits/bonds if required
• Working knowledge of Circular 230
• Willing to work minimum 20 hours per week
• Proficient with technology; solid computer skills
• Bilingual English/Spanish a plus
• Must reside in the United States

Responsibilities

• Virtual, customer-facing role using video communications software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product/software inquiries.
• Compute taxes and explain tax terms in plain language.
• Document customer interactions and meet KPI metrics and big bets goals.
• Participate in training and development as required by the business

Skills

Customer service

Communication skills

Critical thinking

Problem solving

Research skills

Fast-paced work

Tools

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation and expert guidance. This remote role emphasizes excellent communication, customer empathy, and strong knowledge of tax concepts.

You will interact with customers through video and audio tools and help them complete their federal and state returns. The position requires at least 2 years of federal/state return experience, an active PTIN, and ability to work at least 20 hours per week from the