Remote Tax Specialist: TurboTax Expert & Client Support

Intuit, Inc.; Tempe (AZ); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a tax professional to assist TurboTax customers remotely. You’ll guide clients through tax preparation, explain tax terms, and provide expert advice using our video tools. The role requires at least 2 years of federal/state return prep experience and a willingness to complete ongoing training.

Candidates must reside in the United States, have an active PTIN, and be capable of 20+ hours weekly. Bilingual English/Spanish is a plus; strong communication skills are essential.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for 30+ clients per season.
• Active PTIN required.
• State licenses/certificates may be required.
• Knowledge of Circular 230 helpful.
• Willing to work a minimum of 20 hours per week.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation and signature, and handle product inquiries.
• Document customer interactions and work to meet KPIs and participate in training.

Skills

Tax preparation

Customer service

Communication

Problem solving

Technical proficiency

Job description

Intuit, Inc. seeks a tax professional to assist TurboTax customers remotely. You’ll guide clients through tax preparation, explain tax terms, and provide expert advice using our video tools. The role requires at least 2 years of federal/state return prep experience and a willingness to complete ongoing training.

Candidates must reside in the United States, have an active PTIN, and be capable of 20+ hours weekly. Bilingual English/Spanish is a plus; strong communication skills are essential.