Remote Tax Specialist — Expert Tax Prep & Guidance

Intuit, Inc.; Fayetteville (AR); Remote; USD 30,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. in the United States is seeking a tax professional to assist TurboTax customers with federal and state returns in a virtual role. You will provide expert tax guidance, perform full service returns, and explain tax concepts clearly to customers.

The position requires 2+ years of preparation experience, active PTIN, state licenses, and the ability to work at least 20 hours per week. Strong communication and tech proficiency are essential, with remote work across the U.S.

Qualifications

• 2 or more years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Active PTIN is required.
• Working knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Must reside in the United States.

Responsibilities

• This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers.
• Help TurboTax customers with tax advice, full service return preparation and signature, product inquiries and tax calculations.
• Create high quality customer interactions and experiences that instill confidence using empathy and your tax knowledge.
• Document customer interactions and troubleshoot using defined practices and company policies.
• Work toward meeting KPI metrics and participate in pilot testing and training as needed.

Skills

Tax preparation

Customer service

Verbal communication

Written communication

Critical thinking

Problem solving

Bilingual

Education

PTIN holder/state license

Tools

TurboTax software

Job description

Intuit, Inc. in the United States is seeking a tax professional to assist TurboTax customers with federal and state returns in a virtual role. You will provide expert tax guidance, perform full service returns, and explain tax concepts clearly to customers.

The position requires 2+ years of preparation experience, active PTIN, state licenses, and the ability to work at least 20 hours per week. Strong communication and tech proficiency are essential, with remote work across the U.S.