Remote Tax Prep Specialist (TurboTax)

Intuit, Inc.; Chandler (AZ); Remote; USD 26.000 - 39.000; Vollzeit

Zusammenfassung

Intuit, Inc. seeks a motivated tax professional to assist TurboTax customers remotely with tax preparation, guidance, and explanations of tax and technical terms. This virtual, customer‑facing role emphasizes clear communication and confident customer service.

You will use video tools to interact with customers, handle returns, provide tax advice, and document each interaction. Candidates must have 2+ years of federal/state return experience, PTIN, flexibility with hours, and reside in the

Qualifikationen

• Minimum 2 years of federal and state individual 1040 return experience for at least 30 clients per season using commercial software.
• Must possess an active PTIN and be able to obtain related licenses as required.
• Willingness to work a minimum of 20 hours per week and reside in the United States.

Aufgaben

• Interact with customers via video using state-of-the-art software.
• Provide tax advice and full service return preparation and signature.
• Document customer interactions and meet KPI metrics.

Kenntnisse

Customer service

Verbal communication

Written communication

Video chat tools

Bilingual English/Spanish

Tech proficiency

Fast-paced environment

Ausbildung

Active PTIN

Tools

TurboTax software

Smartlook

Jobbeschreibung

Intuit, Inc. seeks a motivated tax professional to assist TurboTax customers remotely with tax preparation, guidance, and explanations of tax and technical terms. This virtual, customer‑facing role emphasizes clear communication and confident customer service.

You will use video tools to interact with customers, handle returns, provide tax advice, and document each interaction. Candidates must have 2+ years of federal/state return experience, PTIN, flexibility with hours, and reside in the