Remote Tax Software Support Specialist (Temporary)

Working Solutions; Town of Texas (WI); Remote; USD 19,000 - 25,000; Full time

Job summary

A customer support service is looking for candidates for an entry-level position to assist clients with a popular tax software. This role involves guiding customers through the software, answering questions, and helping them retrieve prior returns. No prior tax experience is necessary, as education classes will be provided. The position can be either part-time or full-time and is remote, allowing you to work from home while maintaining a human connection with customers.

Qualifications

• Strong communication skills.
• Ability to guide customers through software.
• Willingness to learn and adapt.

Responsibilities

• Support customers with tax software queries.
• Assist with account questions and finding prior returns.
• Provide support via phone and chat.

Job description

A customer support service is looking for candidates for an entry-level position to assist clients with a popular tax software. This role involves guiding customers through the software, answering questions, and helping them retrieve prior returns. No prior tax experience is necessary, as education classes will be provided. The position can be either part-time or full-time and is remote, allowing you to work from home while maintaining a human connection with customers.