Remote Seasonal Tax Support Specialist

Resolv Global; Atlanta (GA); On-site; USD 14,774 - 21,042; Full time

Job summary

A leading customer support company is urgently hiring Seasonal Tax Customer Support Agents for a fully remote, work-from-home position. The role involves assisting customers with a major US consumer tax software platform, requiring prior customer support experience and familiarity with tax software. Candidates must start training immediately. This short-term seasonal project pays $13 per hour, with weekly pay. Interested applicants should complete a pre-screen questionnaire before applying.

Qualifications

• Must be physically located in the United States.
• Legally authorized to work in the United States.
• At least 18 years old required.

Responsibilities

• Support customers using tax software through phone and chat.
• Help customers navigate tax software and complete next steps.
• Troubleshoot login and basic technical issues.

Skills

Customer support experience

Experience with consumer tax software

Fluent English communication skills

Education

High School Diploma or GED

Tools

Windows 11

USB headset with microphone

Job description

A leading customer support company is urgently hiring Seasonal Tax Customer Support Agents for a fully remote, work-from-home position. The role involves assisting customers with a major US consumer tax software platform, requiring prior customer support experience and familiarity with tax software. Candidates must start training immediately. This short-term seasonal project pays $13 per hour, with weekly pay. Interested applicants should complete a pre-screen questionnaire before applying.