Remote Tax Preparer: Expert 1040 Returns & Customer Support

Intuit, Inc.; St. Louis (MO); Remote; USD 26,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional to help customers complete their federal and state 1040 tax returns remotely. You will deliver expert tax guidance, explain complex terms in plain language, and ensure accurate, high-quality returns using TurboTax products.

The role emphasizes strong communication, customer service, and the ability to work at least 20 hours per week, with training and compliance requirements as part of ongoing development. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of experience preparing federal and state 1040 tax returns for at least 30 clients per season.
• Must possess or be able to obtain State licenses, certificates, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willing and able to work a minimum of 20 hours per week.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills with video/audio tools.
• Excellent verbal and written communication skills.

Responsibilities

• This is a virtual, customer-facing role using our video software to interact with customers.
• Provide tax advice and full service return preparation and signature.
• Answer product/software inquiries and assist with tax calculations.
• Create high quality customer interactions and experiences with empathy and expertise in tax preparation.
• Document customer interactions and work toward KPI metrics and Big Bet Goals.
• Participate in pilot testing, projects, and training as needed.

Skills

Tax preparation

Circular 230 knowledge

Bilingual English/Spanish

Customer service

Education

PTIN

State licenses/certificates

Job description

Intuit, Inc. is seeking a motivated tax professional to help customers complete their federal and state 1040 tax returns remotely. You will deliver expert tax guidance, explain complex terms in plain language, and ensure accurate, high-quality returns using TurboTax products.

The role emphasizes strong communication, customer service, and the ability to work at least 20 hours per week, with training and compliance requirements as part of ongoing development. Bilingual English/Spanish is a plus.