Remote Tax Pro - Expert 1040 Prep & Customer Support

Intuit, Inc.; Columbia Township (MO); Remote; USD 31,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role assisting TurboTax users. You will provide expert tax guidance, complete returns, and explain tax concepts in everyday language.

The position emphasizes clear communication, adherence to policies, and delivering confident, high-quality customer experiences. Qualifications include 2+ years of federal/state return preparation, PTIN, and the ability to work at least 20 hours per week.

Qualifications

• 2+ years of experience preparing federal and state 1040 returns.
• Experience with commercial tax software and tax terminology.
• Ability to communicate tax concepts clearly to customers.

Responsibilities

• Assist TurboTax customers remotely with tax returns and explanations.
• Provide tax advice, full service return prep and signatures when needed.
• Answer product questions and resolve inquiries using available resources.
• Document interactions and maintain customer empathy for a positive experience.
• Meet training and compliance requirements and participate in projects as needed.

Skills

Tax preparation

Customer service

Video communication

Tools

TurboTax

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role assisting TurboTax users. You will provide expert tax guidance, complete returns, and explain tax concepts in everyday language.

The position emphasizes clear communication, adherence to policies, and delivering confident, high-quality customer experiences. Qualifications include 2+ years of federal/state return preparation, PTIN, and the ability to work at least 20 hours per week.