Seasonal Remote Bilingual Support Specialist (EN/ES)

TaxSlayer; Augusta (GA); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work from home

Seasonal position

Job summary

TaxSlayer is seeking bilingual English/Spanish Customer Support Representatives for the 2026/2027 tax season. This fully remote, temporary position supports Spanish-speaking clients by answering questions, guiding them through the software, and troubleshooting issues.

Fluency in English and Spanish is required, and candidates must reside in the United States. As a remote team member, you will handle inquiries via phone, email, and chat, maintain accurate records, and strive for high customer

Qualifications

• Fluent in English and Spanish (written and spoken) required.
• Customer service or call center experience preferred.
• Ability to work in a fast-paced seasonal environment.

Responsibilities

• Assist Spanish-speaking customers via phone, email, and chat.
• Explain product features and troubleshoot in English and Spanish.
• Maintain accurate customer records in the support system.
• Meet performance goals for response time and quality.

Skills

Bilingual EN/ES

Customer service

Communication skills

Education

High School Diploma

College degree preferred

Tools

CRM Software

Job description

TaxSlayer is seeking bilingual English/Spanish Customer Support Representatives for the 2026/2027 tax season. This fully remote, temporary position supports Spanish-speaking clients by answering questions, guiding them through the software, and troubleshooting issues.

Fluency in English and Spanish is required, and candidates must reside in the United States. As a remote team member, you will handle inquiries via phone, email, and chat, maintain accurate records, and strive for high customer