Remote Tax Associate — Expert Prep & Client Support

Intuit; Camden (NJ); Remote; USD 31,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a virtual Tax Assistant to help customers complete their federal and state tax returns using TurboTax products. You will guide customers, prepare returns, and explain tax terms in everyday language.

Requires 2+ years of prep experience, active PTIN, and ability to work at least 20 hours/week. Remote role, US residency, with competitive compensation and benefits.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Willingness to work a minimum of 20 hours per week.
• Proficient with technology; solid knowledge of computer operations and software.
• Must reside in the United States.

Responsibilities

• Assist TurboTax customers virtually via video" and/or audio interactions using Smartlook.
• Provide tax advice and full-service return preparation and signature.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions; adhere to KPI metrics and company policies.
• Participate in pilot testing, projects, and training as required.

Skills

Tax preparation

Customer service

Communication skills

Bilingual English/Spanish

Problem solving

Video interactions

Education

PTIN

Tools

Smartlook

Job description

Intuit, Inc. is seeking a virtual Tax Assistant to help customers complete their federal and state tax returns using TurboTax products. You will guide customers, prepare returns, and explain tax terms in everyday language.

Requires 2+ years of prep experience, active PTIN, and ability to work at least 20 hours/week. Remote role, US residency, with competitive compensation and benefits.