Remote Talent & Learning Leader: Performance & Growth

Zoom; Oregon; Hybrid; USD 98,000 - 226,000; Full time

Job summary

Zoom is seeking a Talent & Learning Manager to own the design, implementation, and continuous improvement of the performance management philosophy, strategy, and systems across tools, processes, and learning experiences. You will integrate quarterly check-ins, goal setting, talent reviews, succession planning, and a technology roadmap, with enablement content for managers and use of AI to scale insights.

The role sits at the intersection of talent management and learning, requiring program

Qualifications

• 8+ years of experience in talent management, performance management, or organizational development.
• Hands-on learning and development experience designing enablement content and trainings.
• Experience using AI tools to enhance effectiveness and scale personalized experiences.
• Product-owner mindset with ability to define success metrics and drive adoption.
• Proven ability to build relationships with senior leaders and stakeholders.
• Strong data and analytics skills to measure program impact.

Responsibilities

• Design and evolve Zoom's performance management strategy and philosophy.
• Build scalable processes for managing performance across the organization with coaching and differentiation.
• Design and deploy scalable talent planning, succession management, and leadership development.
• Define the performance technology roadmap and optimize tools across the talent cycle.
• Develop toolkits and learning experiences tied to Zoom's skills taxonomy for managers.
• Establish baselines and success metrics across the talent cycle with data-driven recommendations.

Skills

Talent management

Performance management

Learning & development

AI tools

Product ownership

Stakeholder management

Data analytics

Executive communication

Tools

AI tools

Learning platforms

Job description

Zoom is seeking a Talent & Learning Manager to own the design, implementation, and continuous improvement of the performance management philosophy, strategy, and systems across tools, processes, and learning experiences. You will integrate quarterly check-ins, goal setting, talent reviews, succession planning, and a technology roadmap, with enablement content for managers and use of AI to scale insights.

The role sits at the intersection of talent management and learning, requiring program