Remote Systems Engineer II — MSP Networking & Windows

Vaco; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Vaco by Highspring is seeking a Systems Engineer II to support a diverse client base across Florida. You will work on Windows Server environments, Active Directory, DNS/DHCP, and networking across multiple client sites, while mentoring junior engineers and maintaining documentation.

The role offers hybrid work within Florida, exposure to a variety of technologies, and opportunities to contribute to a high-performing team with limited after-hours rotation.

Qualifications

• 2+ years of experience in a Systems Engineer, Infrastructure Engineer, or comparable IT support role.
• Network+ certification or equivalent technical certification.
• Experience supporting Windows Server environments.
• Working knowledge of Active Directory, DNS, DHCP, Group Policy, and user administration.
• Experience supporting both Windows and macOS endpoints.
• Strong understanding of TCP/IP networking, VPNs, VLANs, routing, and switching.
• Ability to work independently while effectively managing support tickets and priorities.
• Experience mentoring, training, or assisting junior technical team members.
• Strong troubleshooting and documentation skills.

Responsibilities

• Manage and resolve service desk tickets while maintaining excellent client communication
• Support Windows-based server environments and Active Directory infrastructure
• Administer DNS, DHCP, Group Policy, user permissions, and directory services
• Troubleshoot desktop, server, networking, and application issues across multiple client environments
• Monitor and maintain backups, endpoint protection, patch management, and network health
• Configure and support routers, switches, firewalls, VPNs, and other network components
• Assist with virtualization management, including virtual machine creation, snapshots, cloning, and storage administration
• Review logs, investigate system alerts, and proactively address potential issues
• Coordinate with third-party vendors to resolve infrastructure and application problems
• Create and maintain technical documentation, diagrams, and operational procedures
• Support both Windows and macOS end users
• Configure desktops, peripherals, printers, and related hardware
• Participate in an after-hours on-call rotation on a limited basis

Skills

Windows Server

Active Directory

DNS

DHCP

Group Policy

TCP/IP networking

VPNs

Routing & Switching

Virtualization

End-user Support

Mentoring

Documentation

SonicWall

Cisco

Fortinet

WatchGuard

Tools

SonicWall

Cisco

Fortinet

WatchGuard

Job description

Vaco by Highspring is seeking a Systems Engineer II to support a diverse client base across Florida. You will work on Windows Server environments, Active Directory, DNS/DHCP, and networking across multiple client sites, while mentoring junior engineers and maintaining documentation.

The role offers hybrid work within Florida, exposure to a variety of technologies, and opportunities to contribute to a high-performing team with limited after-hours rotation.