Remote Systems Administrator: Windows, SaaS & ERP Ops

CAI; Dover (DE); On-site; USD 134,674,000 - 143,270,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid time off

Job summary

CAI is seeking a Systems Administrator to act as the primary technology liaison for key applications like EcoStructure, Interact Pro, and Oracle NetSuite. This full-time, remote position offers on-call rotation and requires strong Windows Server and SaaS experience.

The candidate will manage server environments, SSL/TLS certificates, and SSO integrations, while coordinating vendor activities and supporting cloud migration efforts.

Qualifications

• 3 to 6 years of IT systems administration or application support experience.
• Strong familiarity with Oracle NetSuite or similar ERP platforms.
• Hands-on administration of Windows Server 2016/2019/2022 environments.
• Experience supporting SaaS applications and managing vendor relationships.
• Working knowledge of Okta, OpenID Connect, SAML, or similar SSO technologies.
• Experience managing SSL/TLS certificates.
• Strong stakeholder communication and documentation skills.

Responsibilities

• Serve as the primary IT point of contact for EcoStructure, Interact Pro, and Oracle NetSuite.
• Manage Windows Server environments including patching, vulnerability remediation, and upgrade planning.
• Coordinate application upgrades and vendor activities with Schneider Electric, Combustion Services, Signify, Oracle ACS, and other stakeholders.
• Maintain SSL/TLS certificates and SSO integrations including Okta and OpenID Connect.
• Support EcoStructure cloud migration planning and infrastructure modernization initiatives.
• Develop and maintain support documentation, runbooks, knowledge articles, and BCDR procedures.
• Track and remediate security findings while ensuring compliance with enterprise InfoSec standards.
• Coordinate with infrastructure, networking, desktop, and business teams to resolve operational issues.

Skills

Windows Server administration

SaaS application support

Vendor management

SSO (Okta/OpenID)

SSL/TLS certificates

Oracle NetSuite familiarity

Job description

CAI is seeking a Systems Administrator to act as the primary technology liaison for key applications like EcoStructure, Interact Pro, and Oracle NetSuite. This full-time, remote position offers on-call rotation and requires strong Windows Server and SaaS experience.

The candidate will manage server environments, SSL/TLS certificates, and SSO integrations, while coordinating vendor activities and supporting cloud migration efforts.