Remote Systems Administrator: O365, Exchange & SharePoint

Ferguson Enterprises, Inc.; United States; Remote; USD 49,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Parental leave

Associate discounts

Job summary

Ferguson Enterprises, LLC is seeking an Associate System Administrator to join our IT Associate Experience team. The role focuses on Microsoft 365, Exchange Online, Outlook, and SharePoint, with occasional support for Smartsheet and Airtable.

Located in Hampton Roads area, this remote position requires occasional onsite visits to Newport News, VA roughly every 8–12 weeks. You will work with experienced infra professionals and gain hands-on enterprise IT experience.

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and experience.
• 1–2 years of IT support, systems administration, help desk, or infrastructure support.
• Experience supporting Microsoft 365 applications, including Outlook, Teams, SharePoint, or Exchange Online.

Responsibilities

• Provide technical support and troubleshooting for Microsoft Outlook, Microsoft Team, Exchange Online, Microsoft 365, and SharePoint environments.
• Support user account administration, mailbox management, distribution groups, shared mailboxes, and Microsoft 365 permissions.
• Assist with administration and support of hybrid Exchange environments and Microsoft 365 services.
• Investigate and resolve email delivery, calendar, collaboration, and access-related issues.
• Provide occasional support for enterprise collaboration tools including Smartsheet and Airtable.
• Monitor, prioritize, and resolve support requests while maintaining accurate documentation within ticketing systems.
• Assist with system upgrades, migrations, platform enhancements, and technology rollouts.
• Support routine system maintenance, backup processes, and operational health checks.
• Partner with other IT teams to identify root causes and implement long-term solutions.
• Document procedures, troubleshooting steps, and support knowledge for internal users and IT staff.
• Participate in an on-call rotation and occasional weekend maintenance activities, typically no more than two weekends per year.

Skills

M365 apps

Exchange Online

Active Directory

PowerShell

Communication skills

Multi-tasking

Education

Associate's or Bachelor's degree in IT/CS/IS

Tools

Smartsheet

Airtable

Job description

Ferguson Enterprises, LLC is seeking an Associate System Administrator to join our IT Associate Experience team. The role focuses on Microsoft 365, Exchange Online, Outlook, and SharePoint, with occasional support for Smartsheet and Airtable.

Located in Hampton Roads area, this remote position requires occasional onsite visits to Newport News, VA roughly every 8–12 weeks. You will work with experienced infra professionals and gain hands-on enterprise IT experience.