Remote Sustaining Engineer, Battery Energy Storage

LG Energy Solution Vertech, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

LG Energy Solution Vertech, Inc. in the United States is seeking a Sustaining Engineer to improve reliability, maintainability, and serviceability of the deployed Battery Energy Storage System fleet.

You will bridge field operations and engineering, turning field experience into durable improvements across products, processes, and maintenance programs. You will collaborate with Field Service, Product Management, Quality, Supply Chain, and Operations to ensure future supportability, develop

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or equivalent technical experience.
• 3-8 years of experience supporting industrial equipment, energy systems, electrical infrastructure, automation systems, or similar technical products.
• Experience developing technical procedures, maintenance documentation, engineering specifications, or operational work instructions.
• Strong troubleshooting and analytical problem-solving capabilities.
• Ability to translate complex technical concepts into clear and executable documentation.
• Strong written and verbal communication skills.
• Ability to work effectively across engineering, operations, field service, quality, and product organizations.
• Proficiency with Microsoft Office applications.

Responsibilities

• Develop and maintain service SOPs, work instructions, troubleshooting guides, service bulletins, maintenance procedures, and other technical documentation.
• Establish and improve standardized service processes, best practices, and field execution standards.
• Develop and maintain preventative maintenance programs, maintenance strategies, tooling requirements, and service deliverables supporting long-term service agreements.
• Support lifecycle planning activities including product updates, obsolescence management, upgrade strategies, and legacy product sustainment.
• Identify recurring fleet issues, support root cause investigations, and drive corrective actions that improve reliability, maintainability, and serviceability.
• Translate field lessons learned into durable improvements across products, procedures, documentation, and support processes.
• Partner with Product, Engineering, Quality, and Field Service teams to improve maintainability, diagnostics, field repairability, and long-term supportability of deployed products.
• Support service readiness activities for new products, engineering changes, and major product revisions.
• Provide technical support for complex field issues and escalations as needed.
• Develop and maintain service tools, technical resources, and knowledge-management assets that improve field effectiveness and reduce future support burden.

Skills

Troubleshooting

Technical documentation

Cross-functional collaboration

Written and verbal communication

Microsoft Office proficiency

Education

Bachelor's degree in Electrical Engineering or equivalent

Tools

Microsoft Office

Job description

LG Energy Solution Vertech, Inc. in the United States is seeking a Sustaining Engineer to improve reliability, maintainability, and serviceability of the deployed Battery Energy Storage System fleet.

You will bridge field operations and engineering, turning field experience into durable improvements across products, processes, and maintenance programs. You will collaborate with Field Service, Product Management, Quality, Supply Chain, and Operations to ensure future supportability, develop