Remote Surgery Department Support Specialist II

NBSTSA; Houston (TX); Remote; USD 28,000 - 50,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family, seeks a Department Support Specialist II in Houston. The role blends clerical duties with medical insurance verification, reporting, and scheduling help, supporting department chiefs and physicians while upholding respectful teamwork.

The position offers remote flexibility within the United States, a positive care-focused environment, and opportunities to develop in a large healthcare network that emphasizes quality, patient satisfaction, and cost

Qualifications

• High School diploma or GED from an accredited program.
• 3+ years of general administrative experience and 2+ years of medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers.
• IM Bills lead for department experience.
• Knowledge on Alpha/Numeric Forms Entry.
• Working knowledge of Microsoft Office/PC experience.
• Typing skills of 40 WPM with 10 or fewer errors.
• Basic math ability.

Responsibilities

• Analyzes eligibility media.
• Utilizes various system applications for reporting purposes.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Endorses mutual respect amongst all members of the healthcare team.
• Practices positive guest/peer relationships and works with others to promote an efficient and effective team.
• Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients.
• This position generally supports department chief/managing physicians.

Skills

Administrative support

Insurance verification

Scheduling

MS Office

Typing 40 WPM

Forms entry

Spanish language

Education

High School diploma

GED

Tools

Microsoft Office

Job description

Kelsey-Seybold Clinic, part of the Optum family, seeks a Department Support Specialist II in Houston. The role blends clerical duties with medical insurance verification, reporting, and scheduling help, supporting department chiefs and physicians while upholding respectful teamwork.

The position offers remote flexibility within the United States, a positive care-focused environment, and opportunities to develop in a large healthcare network that emphasizes quality, patient satisfaction, and cost