Remote Support Intern: Learn, Troubleshoot & Collaborate

Rockwell Automation; United States; Hybrid; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health Insurance including Medical

401k

Flexible Work Schedule

Job summary

Rockwell Automation offers an internship in Lifecycle Services (LCS) to develop engineering, analytical, and customer-centric skills. Interns will shadow engineers, assist customers with troubleshooting, and learn Rockwell technology concepts to help replicate issues.

The program includes health benefits, a flexible schedule, and a policy that does not sponsor visa applications. Interns collaborate with diverse teams and gain hands-on experience with real-world automation projects.

Qualifications

• Active enrollment in a four-year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future.

Responsibilities

• Shadow Rockwell Automation engineers as they assist customers with troubleshooting issues with Rockwell technology through telephone or Web-ex Learn Rockwell Automation technology concepts to allow you to help engineers duplicate customer issues.
• Help respond to escalations arising from calls and emails.
• Program automation devices to simulate real-life work applications to enhance learning.
• Wire electrical devices and learn electrical engineering concepts.

Skills

Time management

Communication

Collaboration

Presentations

Education

Active enrollment in a four year or advanced degree program

Job description

Rockwell Automation offers an internship in Lifecycle Services (LCS) to develop engineering, analytical, and customer-centric skills. Interns will shadow engineers, assist customers with troubleshooting, and learn Rockwell technology concepts to help replicate issues.

The program includes health benefits, a flexible schedule, and a policy that does not sponsor visa applications. Interns collaborate with diverse teams and gain hands-on experience with real-world automation projects.