Remote Support Intern - Flexible Schedule

Rockwell Automation; Mayfield Heights (OH); Hybrid; USD 28,000 - 44,000; Part time

Benefits offered by this job

Health Insurance

401k

Flexible schedule

Job summary

Rockwell Automation is seeking a Remote Support Intern within Lifecycle Services to gain hands-on engineering, analytical, and customer-focused experience. You will shadow Rockwell engineers as they assist customers with troubleshooting Rockwell technology and help duplicate issues.

The role emphasizes learning Rockwell concepts, responding to escalations, and programming automation devices to simulate real-life work scenarios.

Qualifications

• Active enrollment in a four year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future.
• GPA 3.0 or higher demonstrated through various experiences (e.g., internships, coursework, projects, or volunteer work)
• Effective organization and time management skills, with the ability to manage multiple tasks and meet deadlines
• Excellent written, verbal, presentation, and interpersonal communication skills
• Ability to communicate effectively and collaborate with diverse groups, including clients, peers, and managers
• Creativity, self-confidence, and adaptability

Responsibilities

• Shadow Rockwell Automation engineers as they assist customers with troubleshooting issues with Rockwell technology through telephone or Web-ex
• Learn Rockwell Automation technology concepts to allow you to help engineers duplicate customer issues
• Help respond to escalations arising from calls and emails
• Program automation devices to simulate real-life work applications to enhance learning
• Wire electrical devices and learn electrical engineering concepts

Skills

GPA 3.0+

Time management

Written & verbal communication

Collaboration

Education

Active enrollment in a four year degree

Job description

Rockwell Automation is seeking a Remote Support Intern within Lifecycle Services to gain hands-on engineering, analytical, and customer-focused experience. You will shadow Rockwell engineers as they assist customers with troubleshooting Rockwell technology and help duplicate issues.

The role emphasizes learning Rockwell concepts, responding to escalations, and programming automation devices to simulate real-life work scenarios.