Remote Support Engineer Intern: Troubleshoot & Grow

RippleMatch Inc.; Mayfield Heights (OH); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance incl. Medical, Dental

Vision

401k

Paid Holidays

raquickfind.com

Job summary

Rockwell Automation offers a Remote Support Intern position designed to develop engineering, analytical, and customer-centric skills. You will shadow engineers, learn Rockwell technology concepts, and assist in customer communications, while simulating real work with automation devices and wiring electrical components.

Ideal candidates are actively enrolled in a four-year or advanced engineering degree and authorized to work in the United States without visa sponsorship.

Qualifications

• Active enrollment in a four year or advanced engineering degree program at an accredited university.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future.

Responsibilities

• Shadow Rockwell Automation engineers as they assist customers with troubleshooting issues with Rockwell technology via telephone or Web-ex
• Learn Rockwell Automation technology concepts to allow you to help engineers duplicate customer issues
• Assist in responding to customer emails
• Program automation devices to simulate real work applications to enhance learning
• Wire electrical devices and learn electrical engineering concepts

Skills

Analytical skills

Problem-solving

Organization & time management

Written communication

Verbal communication

Interpersonal collaboration

Creativity

Adaptability

Education

Enrolled in 4-year or advanced engineering degree

Job description

Rockwell Automation offers a Remote Support Intern position designed to develop engineering, analytical, and customer-centric skills. You will shadow engineers, learn Rockwell technology concepts, and assist in customer communications, while simulating real work with automation devices and wiring electrical components.

Ideal candidates are actively enrolled in a four-year or advanced engineering degree and authorized to work in the United States without visa sponsorship.