Intern, Remote Support (LCS)

Rockwell Automation; United States; Hybrid; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health Insurance including Medical

401k

Flexible Work Schedule

Job summary

Rockwell Automation offers an internship in Lifecycle Services (LCS) to develop engineering, analytical, and customer-centric skills. Interns will shadow engineers, assist customers with troubleshooting, and learn Rockwell technology concepts to help replicate issues.

The program includes health benefits, a flexible schedule, and a policy that does not sponsor visa applications. Interns collaborate with diverse teams and gain hands-on experience with real-world automation projects.

Qualifications

• Active enrollment in a four-year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future.

Responsibilities

• Shadow Rockwell Automation engineers as they assist customers with troubleshooting issues with Rockwell technology through telephone or Web-ex Learn Rockwell Automation technology concepts to allow you to help engineers duplicate customer issues.
• Help respond to escalations arising from calls and emails.
• Program automation devices to simulate real-life work applications to enhance learning.
• Wire electrical devices and learn electrical engineering concepts.

Skills

Time management

Communication

Collaboration

Presentations

Education

Active enrollment in a four year or advanced degree program

Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Internships within Lifecycle Services (LCS) provide unique opportunities to develop your engineering, analytical, and customer-centric skills.

Responsibilities

• Shadow Rockwell Automation engineers as they assist customers with troubleshooting issues with Rockwell technology through telephone or Web-ex Learn Rockwell Automation technology concepts to allow you to help engineers duplicate customer issues.
• Help respond to escalations arising from calls and emails.
• Program automation devices to simulate real-life work applications to enhance learning.
• Wire electrical devices and learn electrical engineering concepts.

Essentials – You Will Have

• Active enrollment in a four year or advanced degree program at an accredited university.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future.

Preferred – You Might Also Have

• Cumulative GPA of 3.0 or above demonstrated through various experiences (e.g., internships, coursework, projects, or volunteer work).
• Effective organization and time management skills, with the ability to manage multiple tasks and meet deadlines.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to communicate effectively and collaborate with diverse groups, including clients, peers, and managers.
• Creativity, self-confidence, and adaptability.

What We Offer Interns

• Health Insurance including Medical, 401k.
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace. You may be just the right person for this or other roles.

We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Experience will be the determining factor for position level and compensation. For this role, the hourly compensation is from $20- $32. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!