Remote Substitute Services Supervisor

Pearson; Jackson (MS); On-site; USD 50,000 - 56,000; Full time

Job summary

Pearson is seeking a Supervisor, Substitute Services in the United States (Mississippi). The role focuses on substitute staffing effectiveness, onboarding, coaching, and performance management to support student success.

You will collaborate with Pearson colleagues on policies and procedures, analyze performance data, and oversee multiple staffing projects in a dynamic environment. The position reports to the Senior Manager of Teaching and Substitute Services and offers a full-time salary range

Qualifications

• Interview, hire, train, and supervise staff.
• Monitor and intervene to improve student participation or performance.
• Collaborate with Pearson colleagues to implement policies and procedures.
• Analyze and interpret performance data to drive improvements.
• Present information to groups of various sizes.
• Manage multiple projects in a fast-paced environment.

Responsibilities

• Hire, onboard, coach, and supervise substitute staff.
• Provide daily supervision and evaluation of employees.
• Develop and maintain customer relationships.
• Lead departmental projects and initiatives.
• Report to Senior Manager of Teaching and Substitute Services.

Skills

Customer Focused

Delivering Financial Results

Communications

Building a Strong Team

Takes Personal Responsibility

Job description

Pearson is seeking a Supervisor, Substitute Services in the United States (Mississippi). The role focuses on substitute staffing effectiveness, onboarding, coaching, and performance management to support student success.

You will collaborate with Pearson colleagues on policies and procedures, analyze performance data, and oversee multiple staffing projects in a dynamic environment. The position reports to the Senior Manager of Teaching and Substitute Services and offers a full-time salary range