Remote Study Abroad Admissions Advisor

CIEE Inc; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

CIEE Inc. in the United States is seeking an Admissions Advisor who will be the first point of contact for prospective students applying to our study abroad programs.

This remote role emphasizes personalized advising and seamless application support across institutions, working closely with Managers of Institutional Relations and Student Ambassadors. You will guide students through program options and the application process, manage high volumes of inquiries, and help coordinate information

Qualifications

• Bachelor's degree or international equivalent.
• 1-2 years' experience in sales and/or customer service orientated field.
• Experience in student advising, customer service, higher education, or a sales role.
• Study abroad experience strongly preferred.
• High energy, positive, proactive, team-oriented, problem-solver.
• Strong interpersonal and communication skills; comfortable presenting to groups and working one-on-one.
• Strong attention to detail, exemplary problem-solving, professional written and oral communication skills, a service-oriented mindset, high aptitude for organization, excellent time management skills, and ability to multitask.
• Ability to work independently and remotely as part of a team.
• Fluency in day-to-day computer use including Microsoft Office Suite and a willingness to use technology to improve performance.
• Flexibility and adaptability in a fast-paced environment.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and problem Solving) and culture.
• Valid US driver’s license.

Responsibilities

• Advise students on appropriate CIEE programs based on interests and eligibility.
• Guide students through the application process and provide personalized support.
• Handle a high volume of emails and calls and respond within one working day.
• Schedule follow-ups to inform on program options and commitments.
• Organize information sessions, webinars, and events to raise awareness.
• Support recruitment and training of Student Ambassadors on campus.
• Align outreach with partner institution goals and provide field insights.
• Help the team meet qualitative and quantitative targets.
• Document call data and track progress in Salesforce.
• Participate in regular training on programs, policies, and tools.

Skills

Student advising

Sales

Customer service

Communication

Remote work

Organization

Education

Bachelor's degree or international equivalent

Tools

Salesforce

Microsoft Office

Job description

CIEE Inc. in the United States is seeking an Admissions Advisor who will be the first point of contact for prospective students applying to our study abroad programs.

This remote role emphasizes personalized advising and seamless application support across institutions, working closely with Managers of Institutional Relations and Student Ambassadors. You will guide students through program options and the application process, manage high volumes of inquiries, and help coordinate information