Remote Student Support & Partnerships Coordinator

Wayne State University; New York (NY); Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

Remote role with periodic in-person NY

Start date flexible; May/June start

Job summary

Cambridge Coaching is seeking a remote Student Support Coordinator to join our team. You will manage intake, account management, and client-facing support, while learning educational advising and consultative sales.

This role includes a 20% Social Impact track and opportunities to expand partnerships with social impact organizations. You will handle a high volume of emails, calls, and transactions, work closely with tutors and other teams, and grow into a trusted steward of tutor-student

Qualifications

• Exceptional organization, attention to detail, and a strong work ethic are essential.
• Ability to manage a high volume of emails, calls, transactions, and multi-step workflows.
• Must be able to move fluently between administrative and relationship management tasks.

Responsibilities

• Assist intake and account management from initial outreach to completion of tutoring programs.
• Collaborate with tutors and internal teams to enable new tutoring relationships and ensure long-term success.
• Draft proposals and service requests for prospective clients; support billing and agreement processes.
• Coordinate with Social Impact Partnerships Manager to support institutional partnerships.
• Initiate new tutoring relationships in systems and monitor startup processes.
• Contribute to business development initiatives and cross-functional collaboration.

Skills

organization

attention to detail

communication skills

empathy

interpersonal intuition

Job description

Cambridge Coaching is seeking a remote Student Support Coordinator to join our team. You will manage intake, account management, and client-facing support, while learning educational advising and consultative sales.

This role includes a 20% Social Impact track and opportunities to expand partnerships with social impact organizations. You will handle a high volume of emails, calls, and transactions, work closely with tutors and other teams, and grow into a trusted steward of tutor-student