Remote Student Records Specialist - Registrar & CPL Support

Virginia Community Colleges; Virginia (MN); Hybrid; USD 41,000 - 43,000; Full time

Job summary

J. Sargeant Reynolds Community College is seeking a Student Records Specialist to support the Office of the Registrar. You will process CPL, troubleshoot registration issues, handle course substitutions, and verify enrollment and credentials.

The role requires strict adherence to FERPA, state regulations, and accreditation standards, along with providing courteous, accurate service to students and staff across campus locations.

Qualifications

• Knowledge of regulations governing college enrollment services and records retention.
• Ability to interpret and apply policies and procedures in enrollment-related processes.
• Experience with FERPA, state regulations, and accreditation standards.

Responsibilities

• Process Credit for Prior Learning (CPL) and troubleshoot registration issues.
• Manage course substitutions and attendance records.
• Verify student enrollment and credential information.
• Ensure compliance with FERPA and institutional policies.
• Provide accurate, timely support to students, faculty, and staff.

Skills

Regulatory knowledge

Customer service

Policy interpretation

Team collaboration

Data analysis

Independent decision making

Communication

Campus travel

SIS

Perceptive Content

MS Word

Excel

PowerPoint

Tools

SIS

Perceptive Content

MS Word

Excel

PowerPoint

Job description

J. Sargeant Reynolds Community College is seeking a Student Records Specialist to support the Office of the Registrar. You will process CPL, troubleshoot registration issues, handle course substitutions, and verify enrollment and credentials.

The role requires strict adherence to FERPA, state regulations, and accreditation standards, along with providing courteous, accurate service to students and staff across campus locations.