Student Records Specialist - Remote/Onsite Registrar Support

J Sargeant Reynolds Community College; Virginia (MN); On-site; USD 41,000 - 43,000; Full time

Job summary

J. Sargeant Reynolds Community College is seeking a detail-oriented Student Records Specialist to support the Registrar’s office.

You will facilitate CPL processing, troubleshoot registration issues, and verify enrollment data across campuses to ensure accuracy and compliance with FERPA and state regulations. The role requires collaborative teamwork, strong communication with students and staff, and the ability to travel between campus locations as needed.

Qualifications

• Extensive knowledge of regulations and laws governing college enrollment services.
• Strong knowledge of customer service principles and practices in an educational environment.
• Demonstrated ability to interpret and apply policies; manage multiple enrollment processes.

Responsibilities

• Facilitate and process Credit for Prior Learning (CPL).
• Troubleshoot registration issues, manage course substitutions, and process attendance records.
• Verify student enrollment and credential information; ensure FERPA, state regulations, and accreditation standards compliance.

Skills

Regulatory knowledge

Customer service

Policy interpretation

Team collaboration

Data analysis

Communication

Inter-campus travel

MS Office/ SIS tools

Tools

MS Word

Excel

Access

PowerPoint

Student Information Systems (SIS)

Perceptive Content

Job description

J. Sargeant Reynolds Community College is seeking a detail-oriented Student Records Specialist to support the Registrar’s office.

You will facilitate CPL processing, troubleshoot registration issues, and verify enrollment data across campuses to ensure accuracy and compliance with FERPA and state regulations. The role requires collaborative teamwork, strong communication with students and staff, and the ability to travel between campus locations as needed.