Remote Student Records Specialist

Arizona International; United States; A distancia; USD 38.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vacation and holidays

Descripción de la vacante

The University of Arizona Global Campus is seeking a Remote Student Records Coordinator to assist with processing and maintaining student records from matriculation to graduation, delivering excellent customer service to students and staff.

The role requires strong attention to detail, experience with FERPA, and the ability to manage multiple tasks in a fast-paced environment. Salary range is provided; remote work and a full-time schedule are offered.

Formación

• Issues related to student records, FERPA compliance, and data accuracy.
• Excellent customer service and communication with students and staff.
• Ability to handle confidential information and maintain privacy.

Responsabilidades

• Evaluate degree progress and ensure catalog requirements are met for degree conferral.
• Provide high-volume customer service via phone, chat, email, and in person.
• Process student records forms to maintain program integrity and compliance.
• Respond to enrollment and degree verification inquiries.
• Communicate information to students, government agencies, and lenders as needed.
• Comply with FERPA and institutional policies on records disclosure.
• Update student information in SIS to assist in financial aid disbursement.
• Post and verify grades in SIS through coordination with faculty.
• Innovate for efficiency and better student experiences.
• Generate reports to support records maintenance and student requests.
• Coordinate with BTS and other departments for technical updates.
• Collaborate across departments to improve processes.

Conocimientos

Microsoft Office

Typing

Communication

Multitasking

Confidential info handling

FERPA knowledge

Task management

Critical thinking

Educación

High school diploma or equivalent

Bachelor's degree (preferred)

Herramientas

SIS

Descripción del empleo

The University of Arizona Global Campus is seeking a Remote Student Records Coordinator to assist with processing and maintaining student records from matriculation to graduation, delivering excellent customer service to students and staff.

The role requires strong attention to detail, experience with FERPA, and the ability to manage multiple tasks in a fast-paced environment. Salary range is provided; remote work and a full-time schedule are offered.