Remote Student Finance Coordinator

Kaplan; Lorida (FL); Remote; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Retirement plan

Generous PTO and volunteering day

Zusammenfassung

Kaplan is seeking a Student Finance Coordinator to guide students through the financial aid process and help them understand their funding options. You will explain award letters, assist with payment plans, and support eligibility monitoring throughout enrollment.

The role involves inbound/outbound student communications, reviewing aid documents, and delivering clear financial guidance across remote settings. A focus on accuracy, service, and collaboration is essential.

Qualifikationen

• Bachelor's Degree in Business Administration, Finance or related field.
• 1+ years' experience in Financial Aid, Student Accounts, or similar role.
• Proficiency in Microsoft Office Suite and Google Apps.
• Strong organizational skills, customer service, attention to detail and problem solving.
• Remote work provides a flexible work/life balance.

Aufgaben

• Explain financial obligations to students and assist via phone, email, and other communications.
• Explain payment plans, loans, or internal programs and how they affect aid.
• Monitor debt burden to ensure continued aid eligibility during enrollment.
• Provide inbound/outbound support when aid packages are complete or adjusted.
• Conduct Financial Readiness, Package Review, or Out of School Account Review calls.
• Walk through the award letter with students, showing how tuition is covered by various funding sources and any cash payments.
• Review Title IV eligibility documents to ensure timely disbursements and resolve issues.
• End of term account assessment to determine remaining balance or required payments.
• Answer billing calls and update awards as eligibility changes.

Kenntnisse

Customer service

Organizational skills

Problem solving

Remote work awareness

Ausbildung

Bachelor's Degree in Business Administration/Finance

Tools

Microsoft Office Suite

Google Apps

Jobbeschreibung

Kaplan is seeking a Student Finance Coordinator to guide students through the financial aid process and help them understand their funding options. You will explain award letters, assist with payment plans, and support eligibility monitoring throughout enrollment.

The role involves inbound/outbound student communications, reviewing aid documents, and delivering clear financial guidance across remote settings. A focus on accuracy, service, and collaboration is essential.