Remote Student Finance & Aid Coordinator

Kaplan; Florida; Remote; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Retirement plan

PTO & holidays

Volunteer day & diversity day

Zusammenfassung

Kaplan seeks a Student Finance Coordinator to support students with their financial obligations, explain aid packages, and guide them through funding options via phone, email, and other channels. This remote role supports packaging, repackaging, and adjustments to keep aid eligibility on track.

The ideal candidate has a Bachelor's degree and about 1 year in Financial Aid or related, strong Microsoft Office and Google Apps skills, and excellent organization and customer service.

Qualifikationen

• Bachelor's degree in business, finance, or related field.
• 1+ years of experience in Financial Aid, Student Accounts or similar role.
• Proficient with Microsoft Office and Google Apps.
• Strong organizational and customer service skills with attention to detail.

Aufgaben

• Explain financial obligations to students and assist with aid packages.
• Provide inbound and outbound support via phone, email, and other channels.
• Walk through award letters and funding sources to clarify payments.
• Review eligibility documents to ensure timely disbursements and correct loans.

Kenntnisse

Microsoft Office Suite

Google Apps

Organizational skills

Customer service

Attention to detail

Problem solver

Ausbildung

Bachelor's Degree (B.A./Business Administration, Finance or related field)

Tools

Microsoft Office

Google Apps

Jobbeschreibung

Kaplan seeks a Student Finance Coordinator to support students with their financial obligations, explain aid packages, and guide them through funding options via phone, email, and other channels. This remote role supports packaging, repackaging, and adjustments to keep aid eligibility on track.

The ideal candidate has a Bachelor's degree and about 1 year in Financial Aid or related, strong Microsoft Office and Google Apps skills, and excellent organization and customer service.