Head of Marketing Ops, Tech & Analytics (Remote)

ezCater, Inc; Boston (MA); Hybrid; USD 196,000 - 268,000; Full time

Benefits offered by this job

Stock options

12 paid holidays

Flexible PTO

401K with ezCater match

Health/dental/FSA

Remote-hybrid Boston office

Employee meal program

Job summary

ezCater, Inc is seeking a Director of Marketing Operations, Technology & Analytics to lead a multidisciplinary team across demand generation, lifecycle, and marketplace growth. You will own the martech stack, analytics, and governance to drive data-informed decisions and scalable campaigns in a fast-paced environment.

You'll partner with Marketing, Sales, Product, Engineering, and Finance to translate performance into investment plans, implement AI-enabled processes, and ensure trusted data

Qualifications

• 10+ years of experience in Marketing Operations, Technology and Analytics.
• Proven experience leading through managers and developing high-performing teams.
• Strong judgment balancing strategic leadership with functional depth.
• Ability to create clarity and prioritize in fast-paced environments.
• Deep experience translating marketing data into insights across the full funnel; B2C/B2B.
• Experience across multiple engagement channels and AI enablement.

Responsibilities

• Lead a team across marketing operations, technology, and analytics.
• Define operating model, governance, and processes for scalable campaigns.
• Own martech strategy and roadmap from architecture to day-to-day governance.
• Ensure marketing systems and data flows across Salesforce, HubSpot, Iterable, WordPress, ActionIQ, GA Platform.
• Drive collaboration among Marketing, Sales, Product, and Engineering.
• Evolve marketing web experience with testing and analytics.
• Lead marketing analytics and measurement strategy, including attribution and forecasting.
• Translate marketing performance into investment decisions, forecasts, and scenarios.
• Set standards for analytical quality and proactive decision support.

Skills

Marketing leadership

Team leadership

Data-driven decision-making

Martech architecture

Cross-functional collaboration

Executive communication

AI enablement

Education

Tools

Salesforce

HubSpot

Iterable

WordPress

ActionIQ

Google Marketing Platform

Google Analytics

Job description

ezCater, Inc is seeking a Director of Marketing Operations, Technology & Analytics to lead a multidisciplinary team across demand generation, lifecycle, and marketplace growth. You will own the martech stack, analytics, and governance to drive data-informed decisions and scalable campaigns in a fast-paced environment.

You'll partner with Marketing, Sales, Product, Engineering, and Finance to translate performance into investment plans, implement AI-enabled processes, and ensure trusted data