Remote Strategic Public Safety Account Manager

Versaterm; Mesa (AZ); Remote; USD 120,000 - 190,000; Full time

Job summary

Versaterm is seeking a Sales Account Manager for strategic accounts in the U.S. (remote). You will grow our footprint inside established public safety customers by selling the CAD, RMS, DroneSense, Community Report, and more across the Versaterm ecosystem.

Success requires 12+ years in enterprise software sales, a proven upsell/renewals record, and strong executive relationship skills. Expect up to 50% travel and collaboration across teams.

Qualifications

• 12+ years of enterprise software sales or account management experience, ideally in public safety or long-cycle markets.
• Proven track record of growing revenue within existing accounts through upsell, cross-sell, and renewals.
• Ability to speak credibly about a multi-product portfolio and connect it to customer needs.
• Working knowledge of public sector buying processes, including funding and procurement vehicles.
• Credibility with law enforcement/public safety leaders; existing relationships are a plus.
• Willingness to travel ~50%.

Responsibilities

• Own the commercial relationship for a portfolio of existing strategic accounts (state police, large municipal police, dispatch centers).
• Develop account plans mapping customer Versaterm footprint to the full product ecosystem.
• Drive upsells and cross-sell of additional products and subscription tiers.
• Lead renewal/expansion conversations; structure pricing and bundles.
• Build and maintain executive relationships with chiefs, sheriffs, CIOs, dispatch directors, and decision-makers.
• Navigate public-sector procurement processes, including funding sources and approvals.
• Collaborate with implementation, customer success, support, product, marketing, and contracts.
• Ensure smooth handoffs to SAE team and post-go-live nurturing.
• Forecast accurately; maintain pipeline and CRM hygiene.
• Represent Versaterm at customer sites, user groups, and industry conferences; travel as needed.

Skills

Enterprise software sales

Upsell and renewals

Public sector buying processes

Executive relationship building

Revenue growth in existing accounts

Travel readiness

Tools

CAD

RMS

Job description

Versaterm is seeking a Sales Account Manager for strategic accounts in the U.S. (remote). You will grow our footprint inside established public safety customers by selling the CAD, RMS, DroneSense, Community Report, and more across the Versaterm ecosystem.

Success requires 12+ years in enterprise software sales, a proven upsell/renewals record, and strong executive relationship skills. Expect up to 50% travel and collaboration across teams.