Remote Strategic Operations Lead

Massed Compute; Northern (KY); Hybrid; USD 120,000 - 210,000; Full time

Benefits offered by this job

Remote-first culture

Market-competitive compensation

Flexible PTO

Health insurance

401(k)

Parental leave

Job summary

Massed Compute is seeking a Business Operations Manager to help turn a fast-moving startup into a more effective, scalable organization. You will span strategy and execution across planning, cross-functional coordination, and decision-making processes to enable faster, higher-quality decisions.

In this role you will build planning models, improve internal processes, drive cross-functional initiatives, and create dashboards that illuminate progress while reducing ambiguity and bottlenecks.

Qualifications

• Strong business judgment and the ability to break ambiguous problems into clear, actionable work.
• A track record of improving how teams plan, coordinate, and execute.
• The ability to move comfortably between analysis, project management, and communication.
• Experience partnering with senior executives and key external stakeholders.
• Strong quantitative skills and comfort building models, tracking metrics, and synthesizing operational data.
• Excellent written and verbal communication, especially when aligning stakeholders with different priorities.
• High attention to detail without losing sight of the bigger picture.
• Comfort operating with limited structure while creating structure for others.
• Strong ownership and follow-through; you reliably push important work to completion.
• Fluency with AI tools and excitement about using them to improve the way a company operates.

Responsibilities

• Build and improve the company operating system. Create and maintain the planning, reporting, and decision-making rhythms that help the business run smoothly
• Drive cross-functional initiatives. Help move important work across teams by clarifying owners, timelines, dependencies, and risks
• Support strategic planning. Translate company goals into operating plans, track progress against them, and surface tradeoffs early
• Improve internal processes. Identify bottlenecks in how we work and design better ways to operate across functions such as GTM, product, infrastructure, finance, and recruiting
• Build decision support. Develop analyses, dashboards, models, and materials that help leadership make higher-quality decisions faster
• Increase execution visibility. Make it easier to understand what is happening across the business, what is off track, and where intervention is needed
• Partner with leadership. Work closely with company leaders on special projects, operational priorities, and high-importance initiatives
• Keep the company aligned. Ensure important information, decisions, and action items do not get lost between teams
• Bring leverage through AI and automation. Use AI tools and lightweight automation to reduce manual work, improve workflows, and increase team productivity

Skills

Business judgment

Strategic planning

Project management

Cross-functional collaboration

Stakeholder management

Data analysis

Communication

AI tools familiarity

Automation mindset

Ownership

Education

Bachelor's degree or equivalent

Tools

AI tools (Claude, Codex)

Dashboards / reporting systems

Cloud infrastructure knowledge

Job description

Massed Compute is seeking a Business Operations Manager to help turn a fast-moving startup into a more effective, scalable organization. You will span strategy and execution across planning, cross-functional coordination, and decision-making processes to enable faster, higher-quality decisions.

In this role you will build planning models, improve internal processes, drive cross-functional initiatives, and create dashboards that illuminate progress while reducing ambiguity and bottlenecks.