Remote Strategic Key-Account Growth Manager

Winland Foods, Inc.; Dover (DE); Remote; USD 93,000 - 138,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

STD/LTD/AD&D/Life

Job summary

Winland Foods seeks a Customer Business Manager to lead the day-to-day customer relationship, manage demand planning for AOP delivery, and optimize profitability across Private Brand, Control Brand and Branded lines.

The role is remote with up to 50% travel, with responsibilities including bid strategy, trade spend, cross-functional collaboration, and insights-driven growth across customer and regional scope.

Qualifications

• Bachelor’s degree in Business, Finance or related field.
• Minimum of 5 years of business experience in sales or related field.
• Broker or Key Account Management experience with large or multiple accounts; ability to influence third party partners to achieve profitable results.
• Category Leadership experience.
• Ability to transform insights and analytics into customized strategic account plans for deliver growth.
• Excellent oral, written, interpersonal communication skills and effective relationship building.
• Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts.
• Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding.
• Fluency in Power BI, SAP, SharePoint, MS Office (Word, Excel, PowerPoint).
• Strong customer interaction and negotiation skill capabilities.
• Strong management skills with demonstrated problem solving ability, skilled at multi-tasking, prioritization, and communication of AOP performance to stakeholders at varying levels of the organization.
• Strong cross-functional and team coordination / collaboration skills.
• Creative problem solution abilities; ability to be resourceful to improve long-term customer relationships.
• Capable of building strong internal and external relationships to achieve desired customer outcomes.
• Ability to travel up to 50% of the time.

Responsibilities

• Responsible for the day-to-day customer relationship and is the primary contact for customer buyer.
• Where applicable, provides management and oversight to the Winland broker network.
• Sells the Winland value proposition proactively and customizes the value proposition for the customer.
• Accountable for accurate demand plan (Forecasting) and addresses gaps to Customer Annual Operating Plan (AOP).
• Owns all business inputs to the creation and delivery of the Customer AOP at a category level.
• Accountable for delivering the customer and region AOP.
• Develops the customer and region Sales and Pricing initiatives aligned to Winland’s key business initiatives.
• Enhances/delivers Winland’s profitability goals at the customer / region level.
• Works closely with Insights and Analytics to identify Whitespace opportunity and to develop annual plans to address these opportunities.
• Works closely with Winland’s commercialization team to identify innovation, packaging and assortment opportunities for the CBM’s customers and regions of responsibility.
• Clearly defines and communicates customer requests to organization.
• Analyzes Customer data and identifies actions to drive positive business performance for Winland and the customer.
• Develops and executes customer trade spend strategy.
• Understands and works effectively in Winland’s Integrated Planning System (WIPS) to manage the company’s Trade spend.
• Provides strategic/financial recommendations for bids, trade management and total customer growth.
• Collaborates cross-functionally to facilitate customer plan delivery.
• Develops and delivers bid strategy and execution for best customer/Winland outcome.
• Works with the Customer Data Specialist (CDS) to create and enter product opportunities into our Product Portfolio Management System (PPM) ensuring customer’s expectations are clearly defined.
• Delivers business improvements against customer-supplier scorecard metrics.
• Engages director/commercial leadership to support customer initiatives.
• Proactively identifies opportunities to reduce/eliminate Damages, Distressed or Donated products (DDD), and understands key drivers to help mitigate future risk of product obsolescence.

Skills

Broker/Key Account Management

Category Leadership

Sales Experience

Analytical Thinking

Communication

Negotiation

Cross-functional Collaboration

Strategic Planning

Problem Solving

Travel Flexibility

Education

Bachelor’s degree in Business or related field

Tools

Power BI

SAP

SharePoint

MS Office (Word, Excel, PowerPoint)

Job description

Winland Foods seeks a Customer Business Manager to lead the day-to-day customer relationship, manage demand planning for AOP delivery, and optimize profitability across Private Brand, Control Brand and Branded lines.

The role is remote with up to 50% travel, with responsibilities including bid strategy, trade spend, cross-functional collaboration, and insights-driven growth across customer and regional scope.