Remote Strategic Enterprise Account Manager

Ladle; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Ladle is seeking an experienced Enterprise Account Manager to own a portfolio of strategic customers in the greater Nashville area. This role blends relationship management with growth leadership and project execution across multiple locations and business units.

You will drive account plans, lead quarterly business reviews, and ensure programs deliver measurable value while expanding Ladle's footprint within each account. Remote-first culture with heavy on-site collaboration as needed.

Qualifications

• 7+ years of enterprise account management or strategic sales experience, ideally within food service, grocery, CPG, or a related category.
• Proven track record of growing revenue within large, complex named accounts.
• Strong project management skills with multi-stakeholder programs.
• Comfortable navigating corporate and franchisee or multi-unit structures within the same account.
• Exceptional relationship skills with high levels of trust and impact.
• Direct experience with enterprise-level national QSR and food service accounts.

Responsibilities

• Develop and execute detailed account plans with 12‑month revenue targets and expansion milestones.
• Identify whitespace opportunities within existing customers and drive growth.
• Lead business reviews (QBRs) presenting performance data and growth recommendations.
• Negotiate renewals, expansions, and new program agreements with leadership and finance teams.
• Own end-to-end project management of active programs from signed agreement to delivery.
• Maintain multi-threaded relationships across executive, procurement, operations, and culinary stakeholders.
• Communicate status updates, risks, and milestones to customers and Ladle leadership.

Skills

Enterprise account management

Strategic sales

Project management

Relationship building

Communication skills

National QSR experience

Job description

Ladle is seeking an experienced Enterprise Account Manager to own a portfolio of strategic customers in the greater Nashville area. This role blends relationship management with growth leadership and project execution across multiple locations and business units.

You will drive account plans, lead quarterly business reviews, and ensure programs deliver measurable value while expanding Ladle's footprint within each account. Remote-first culture with heavy on-site collaboration as needed.