Sales Development Representative

Ladle; Nashville (TN); Hybrid; USD 50,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible & supportive culture

Generous PTO

Innovative work

Job summary

Ladle is seeking an SDR in Nashville to join our growth engine and be the first voice restaurant and retail operators hear from, turning a cold list into a qualified pipeline focused on MeazureUp and ComplianceMate. You will conduct discovery to surface operational pain, book qualified meetings, and hand prospects to AEs.

You’ll collaborate with marketing, product, and customer success in a fast-paced, in-office/hybrid environment that rewards grit and wins.

Qualifications

• Track record of meeting or exceeding sales quotas in SaaS or tech sales.
• Clear, concise verbal and written communication; able to pitch in ~30 seconds.
• Familiarity with CRM and sales engagement tools; quick to adopt new platforms.

Responsibilities

• Prospect and engage restaurant, QSR, and retail operators; identify those who will benefit from Ladle's software.
• Conduct discovery to uncover operational pain and connect it to MeazureUp and ComplianceMate solutions.
• Book qualified meetings and ensure pipeline quality; not just calendar-fill.

Skills

Quota attainment

SaaS sales

CRM proficiency

Communication skills

Tools

Salesforce

Outreach

ZoomInfo

Job description

Ladle is the flagship brand for solutions tailored to meet the diverse needs of the foodservice and retail industries. Ladle’s innovative ecosystem includes Storewise, MeazureUp, and ComplianceMate, each designed to empower businesses with cutting-edge tools to streamline operations, enhance compliance, and drive profitability. Each brand under Ladle’s portfolio is a critical component of this vision.

Ladle delivers unparalleled value and innovation to its customers. With over 18,000 locations across North America utilizing its platforms, Ladle’s mission is to deliver operational excellence through data-driven insights, automation, and innovative technology.

Overview

As an SDR at Ladle, you'll sit at the front line of our growth engine. You'll be the first voice restaurant and retail operators hear from us, and the person who turns a cold list into a pipeline that closes. This role focuses on our MeazureUp and ComplianceMate product suite, helping multi-unit operators replace clipboard checklists and guesswork with real-time visibility into food safety, brand standards, and operational execution. You'll bring a consultative approach to every conversation, and you'll work in a fast-paced environment where hustle gets noticed and wins get celebrated.

Key Responsibilities

• Prospect and engage with restaurant, QSR, and retail operators, identifying the businesses that stand to benefit most from replacing manual, paper-based processes with Ladle's software.
• Run sharp discovery conversations that uncover real operational pain (health code risk, inconsistent audits, brand standard drift) and connect it directly to how MeazureUp and ComplianceMate solve it.
• Book qualified meetings that convert, not just fill a calendar; you're measured on pipeline quality, not just activity.
• Guide prospects through the early sales journey with clarity and confidence, setting up AEs for a strong, well‑teed-up handoff.
• Partner closely with marketing, product, and customer success to keep the client journey seamless from first touch through close.
• Hit and exceed quota in a culture that rewards grit, celebrates wins publicly, and gives you a path to internal growth.

Qualifications

• A track record of hitting quota in SaaS or tech sales (SDR/BDR experience preferred; new grads with relevant internship or sales experience will be considered).
• Sharp verbal and written communication; you can distill a complex value prop into a compelling 30-second pitch.
• Comfortable with CRM and sales engagement tools (Salesforce, Outreach, ZoomInfo or similar), and quick to pick up new ones.
• Coachable, competitive, and self‑motivated; you treat rejection as data, not a setback.
• Familiarity with the operational challenges of restaurants, QSRs, or multi‑unit retail is a strong plus.
• Based in Nashville, TN (semi‑regular in‑office/hybrid collaboration with the team).

What We Offer:

• Comprehensive Benefits: Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
• Flexible & Supportive Culture: Work in a collaborative environment that values balance and well‑being with a remote first culture.
• Generous PTO: Take the time you need with our open paid time off policy.
• Innovative Work: Be part of a team that leverages cutting‑edge technology to make a real impact.

Ladle provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.