Remote Strategic Credit & Collections Leader

Iron Mountain; Nashville (TN); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Iron Mountain seeks a Senior Manager of Credit & Collections Strategy to transform NA credit operations into a predictive, AI‑driven function. You will lead a multi‑region team, align risk with commercial goals, and accelerate cash velocity while minimizing bad debt. Located in the US with global collaboration.

The role emphasizes strategic architecture, ongoing piloting of analytics, and integration with GBS/Finance leadership to optimize collections and working capital across North America.

Qualifications

• 8+ years in Credit & Collections, Finance Operations, or Revenue Management.
• Experience leading distributed global teams.
• Expertise in risk segmentation and AI‑driven portfolio scoring.
• Proven track record in reducing DSO and improving working capital.
• Strong cross‑functional communication across GBS, Finance, and Sales.
• Bachelor's degree in Finance, Accounting, or related field.

Responsibilities

• Architect and drive the enterprise‑wide evolution of credit and collections.
• Evaluate, test, and integrate AI capabilities and predictive decision‑intelligence tools.
• Establish dynamic account segmentation using AI‑driven portfolio scoring.
• Design and deploy automated collection playbooks and Oracle workflows.
• Align credit risk evaluation with commercial objectives to enable sustainable revenue growth.
• Oversee working capital optimization and DSO reduction across portfolios.

Skills

Leadership

Cross-functional communication

Predictive analytics

Stakeholder management

Strategic thinking

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

Oracle ERP

Job description

Iron Mountain seeks a Senior Manager of Credit & Collections Strategy to transform NA credit operations into a predictive, AI‑driven function. You will lead a multi‑region team, align risk with commercial goals, and accelerate cash velocity while minimizing bad debt. Located in the US with global collaboration.

The role emphasizes strategic architecture, ongoing piloting of analytics, and integration with GBS/Finance leadership to optimize collections and working capital across North America.