Remote Strategic Commercial Account Manager

Reachdesk Ltd; United States; Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Stock options

401(k) matching

Dental insurance

Hearing insurance

Vision insurance

Life insurance

Flexible PTO

Collaborative culture

Job summary

Reachdesk is seeking a Commercial Account Manager in the US to own retention and growth across a portfolio of existing customers. The role focuses on renewals, expansion, and strategic account development, with some prospecting within your book of business.

You will negotiate terms, influence pricing, and quarterback cross-functional teams to deliver measurable business outcomes. The ideal candidate has deep SaaS revenue ownership experience, strong commercial judgment, and the ability to build

Qualifications

• 5+ years in account management with direct revenue ownership.
• Experience in subscription-based SaaS or other recurring revenue models.
• Strong communication, negotiation and problem-solving skills.
• Ability to build executive-level relationships across complex organizations.

Responsibilities

• Own retention, renewals, and growth across a portfolio of existing customers.
• Lead cross-functional efforts to drive upsell and expansion opportunities.
• Manage renewal conversations including pricing and terms.
• Develop strategic account plans and governance reviews.
• Collaborate with Success, Sales, and Product teams to deliver outcomes.

Skills

Account management

Renewals

Revenue growth

SaaS

Upsell and cross-sell

Executive relationships

Forecasting and pipeline

Job description

Reachdesk is seeking a Commercial Account Manager in the US to own retention and growth across a portfolio of existing customers. The role focuses on renewals, expansion, and strategic account development, with some prospecting within your book of business.

You will negotiate terms, influence pricing, and quarterback cross-functional teams to deliver measurable business outcomes. The ideal candidate has deep SaaS revenue ownership experience, strong commercial judgment, and the ability to build