Remote Strategic Client Success Executive

Altera Digital Health Inc.; Topeka (KS); A distancia; USD 80.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission plan

Descripción de la vacante

Altera Digital Health, a leader in healthcare technology, seeks a Client Success Executive (CSE) to partner with clients, drive satisfaction, and fuel growth from a remote US base.

You will manage relationships, plan strategic reviews, monitor KPIs, and oversee day-to-day operations, with a base salary of $80-90k USD plus commission tied to performance.

Experience in client-facing roles, strategic planning, and cross-functional collaboration is preferred.

Formación

• Bachelor’s degree required.
• 2–4 years client-facing experience.
• Strong communication, analytical, and problem-solving skills.
• Experience with strategic planning and KPI tracking.

Responsabilidades

• Advocate for clients and align goals across teams.
• Build relationships with client stakeholders and drive satisfaction.
• Lead strategic partnership reviews and growth opportunities.
• Monitor KPIs and drive NPS/KLAS improvements.
• Oversee day-to-day client operations and ensure commitments.
• Identify upsell opportunities and manage client escalations.

Conocimientos

Communication

Analytical thinking

Problem solving

Strategic planning

Cross-functional collaboration

Educación

Bachelor’s degree

Descripción del empleo

Altera Digital Health, a leader in healthcare technology, seeks a Client Success Executive (CSE) to partner with clients, drive satisfaction, and fuel growth from a remote US base.

You will manage relationships, plan strategic reviews, monitor KPIs, and oversee day-to-day operations, with a base salary of $80-90k USD plus commission tied to performance.

Experience in client-facing roles, strategic planning, and cross-functional collaboration is preferred.