Remote Strategic Client Growth Manager

FUSION Marketing; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Generous self-managed PTO

Paid holidays including Winter Break

Medical, dental, and vision insurance

401(k) program

Job summary

Fusion Marketing seeks an Account Manager to build and sustain strong client relationships while delivering exceptional service across its incentives and travel programs. You will understand client needs, manage day-to-day communications, and collaborate with internal teams to drive retention and growth.

The role involves travel to client sites and industry events in a fast-paced agency environment. The ideal candidate has 3+ years in meetings and incentive travel, strong organizational skills,

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years in the meetings and incentive travel industry.
• Strong client relationships and exceptional customer service.
• Experience coordinating proposals, presentations, budgets with internal teams.
• Willingness to travel and operate in a fast-paced agency environment.
• Excellent written and verbal communication; organized and detail-oriented.

Responsibilities

• Serve as primary contact for assigned client accounts and maintain strong relationships.
• Understand client objectives and anticipate needs to offer solutions.
• Manage day-to-day client communications with professionalism and responsiveness.
• Identify opportunities to expand services and drive account growth.
• Collaborate with internal teams to develop and deliver client solutions.
• Coordinate client proposals, presentations, budgets, and program recommendations.
• Lead client meetings and effectively communicate capabilities and recommendations.
• Oversee timelines, deliverables, budgets, and client satisfaction.

Skills

Client relationships

Account management

Communication skills

Project management

Travel willingness

CRM experience

Proposal coordination

Interpersonal skills

Microsoft Office

Education

Bachelor's degree in Business/Marketing/Communications/Hospitality or related field

Tools

CRM platforms

Microsoft Office Suite

Job description

Fusion Marketing seeks an Account Manager to build and sustain strong client relationships while delivering exceptional service across its incentives and travel programs. You will understand client needs, manage day-to-day communications, and collaborate with internal teams to drive retention and growth.

The role involves travel to client sites and industry events in a fast-paced agency environment. The ideal candidate has 3+ years in meetings and incentive travel, strong organizational skills,