Remote Strategic AI Account Manager

Runpod; Mount Laurel Township (NJ); Remote; USD 160,000 - 280,000; Full time

Benefits offered by this job

Equity

Uncapped commissions

Remote-first culture

Home office stipend

Flexible PTO

Job summary

Runpod is seeking an Account Manager (Strategic) to manage top-tier customers and drive expansion across AI infrastructure initiatives. You will work remotely with multi-year growth plans, delivering executive-level engagement and cross-functional collaboration to maximize revenue and customer outcomes.

Ideal candidates have 6+ years in strategic account management, strong negotiation skills, and a track record of growing high-value portfolios.

Qualifications

• 6+ years in strategic account management with multi-million-dollar portfolios.
• Proven ability to grow large executive relationships over years.
• Strong negotiation, forecasting, and cross-functional collaboration.

Responsibilities

• Own a portfolio of Runpod's top strategic accounts (fewer than 20).
• Lead monthly executive and technical touchpoints with stakeholders.
• Partner with Forward Deployed Engineers to align tech and business outcomes.
• Identify and co-create expansion opportunities to drive spend.
• Drive large renewals and multi-year commercial terms and SLAs.
• Build executive business reviews on ROI and roadmap alignment.
• Advocate for strategic customers internally across product and engineering.
• Maintain accurate forecasts and health/expansion metrics in CRM.
• Travel periodically to visit strategic accounts.

Skills

Strategic account management

Executive stakeholder engagement

Negotiation

Forecasting & CRM (HubSpot)

Cross-functional collaboration

AI infrastructure familiarity

Account growth

Tools

HubSpot

CRM systems

Job description

Runpod is seeking an Account Manager (Strategic) to manage top-tier customers and drive expansion across AI infrastructure initiatives. You will work remotely with multi-year growth plans, delivering executive-level engagement and cross-functional collaboration to maximize revenue and customer outcomes.

Ideal candidates have 6+ years in strategic account management, strong negotiation skills, and a track record of growing high-value portfolios.