Remote Strategic Accounts Director

Zohorecruit; Kirkland (WA); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote work flexibility

Collaborative team environment

Meaningful work

Travel opportunities

Job summary

Cadence 3 in Kirkland, WA is seeking a Director of Strategic Accounts to lead and grow strategic client relationships across our managed services. You will translate client goals into clear plans, align internal teams, and deliver measurable outcomes as a senior partner rather than a task-based vendor.

This senior client-facing role requires comfort with senior stakeholders, strategic delivery, and cross-functional collaboration.

Qualifications

• 8+ years of experience in account management, customer success, marketing programs, event marketing, agency services, or enterprise client delivery.
• Experience managing strategic client relationships and complex programs with multiple stakeholders.
• Strong understanding of marketing strategy, event marketing, customer engagement, and integrated program delivery.
• Proven ability to operate with senior clients, executive stakeholders, and cross-functional teams.
• Strong project, budget, and scope management skills.
• Ability to create clarity from ambiguity and drive decisions without waiting to be handed a process.
• Strong presentation skills and attention to detail.
• High proficiency with Microsoft tools, project management platforms, and collaboration systems.
• Experience with Zoho or similar project management tools preferred.
• Previous experience supporting Microsoft or enterprise technology clients strongly preferred.

Responsibilities

• Lead and grow strategic client relationships within Cadence 3 managed services accounts.
• Serve as a trusted advisor to clients by understanding their business priorities, marketing goals, stakeholders, risks, and success metrics.
• Translate client input into clear strategies, plans, scopes, workstreams, timelines, and operating rhythms.
• Partner with Cadence 3 leadership to identify growth opportunities, improve account health, and expand the value we deliver.
• Manage ambiguity by asking smart questions, surfacing decisions, and creating clarity for clients and internal teams.
• Oversee program delivery across events, campaigns, content, communications, and strategic marketing initiatives.
• Ensure projects are grounded in measurable outcomes, not just completed deliverables.
• Lead client communications, status updates, planning discussions, executive reviews, and account-level reporting.
• Manage budgets, scopes, change requests, risks, and resource needs in partnership with internal teams.
• Build repeatable systems, templates, trackers, and documentation that improve delivery quality and scalability.
• Support team members by setting context, removing blockers, and reinforcing the quality bar expected by Cadence 3.

Skills

Account management

Customer success

Marketing programs

Event marketing

Agency services

Enterprise delivery

Budget management

Stakeholder management

Tools

Microsoft tools

Zoho

PM platforms

Job description

Cadence 3 in Kirkland, WA is seeking a Director of Strategic Accounts to lead and grow strategic client relationships across our managed services. You will translate client goals into clear plans, align internal teams, and deliver measurable outcomes as a senior partner rather than a task-based vendor.

This senior client-facing role requires comfort with senior stakeholders, strategic delivery, and cross-functional collaboration.