Remote Strategic Account Manager - Emerging Accounts

Lowe's; Oregon; Hybrid; USD 101,000 - 169,000; Full time

Job summary

Lowe's is looking for an Account Manager, Emerging Accounts to serve as the primary post-sale relationship owner for assigned emerging and non-endemic Lowe's Media Network clients. This fully remote role focuses on growing investments and translating marketing objectives into integrated media programs while coordinating across media, agency, and tech teams.

With Sales, you will onboard advertisers, execute campaigns, communicate performance, and identify renewal and expansion opportunities as

Qualifications

• Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent years of experience in lieu of education requirement.
• 7 years of general marketing experience.
• 5 years in digital media, client services, account management, sales support, or related experience within an ad tech, retail media, or media organization.
• Experience translating client objectives and campaign performance into actionable recommendations and client-facing narratives.
• Proficiency with reporting and business intelligence tools (e.g., Salesforce, Excel, Tableau, Domo, Looker).

Responsibilities

• Own post-sale relationships for an assigned portfolio of emerging and non-endemic accounts, with accountability for partnership health, investment outcomes, and client satisfaction.
• Serve as the primary day-to-day relationship owner for clients, setting communication cadence, managing expectations, and coordinating resolution of client needs or issues.
• Translate sold-in revenue and client objectives into integrated, outcome-focused advertising programs aligned to Lowe's Media Network capabilities.
• Partner closely with Sales to support onboarding of new-to-LMN advertisers and ensure a seamless transition from pre-sale strategy through campaign activation and ongoing account management.
• Coordinate cross-functional teams across media planning, activation, operations, measurement, creative, product, and other functions to ensure campaigns are launched, managed, and optimized in alignment with client goals.
• Develop performance narratives and client-facing business reviews that translate campaign results into clear insights, recommendations, and optimization opportunities.
• Identify renewal, expansion, and incremental growth opportunities within assigned accounts, partnering with Sales to inform account strategy and support continued investment.
• Build knowledge of emerging and non-endemic advertiser categories, business models, and objectives to tailor Lowe's Media Network solutions to evolving client needs.
• Anticipate and elevate risks, issues, and dependencies as needed while partnering with execution teams to drive timely resolution and a high-quality client experience.

Skills

Marketing experience

Digital media

Client narratives

BI tools

Education

Bachelor’s degree Economics/Marketing/Advertising/Statistics/Engineering/Business

Tools

Salesforce

Excel

Tableau

Domo

Looker

Job description

Lowe's is looking for an Account Manager, Emerging Accounts to serve as the primary post-sale relationship owner for assigned emerging and non-endemic Lowe's Media Network clients. This fully remote role focuses on growing investments and translating marketing objectives into integrated media programs while coordinating across media, agency, and tech teams.

With Sales, you will onboard advertisers, execute campaigns, communicate performance, and identify renewal and expansion opportunities as