Senior Retail Media Account Lead — Remote

Lowe's; United States; Remote; USD 101,000 - 169,000; Full time

Job summary

Lowe’s Media Network is seeking an Account Manager to lead post-sale relationships with mid- to top-tier Lowe’s clients in a fully remote US role. You will translate client objectives into integrated media strategies and guide cross-functional teams to drive campaign success.

You will manage investments, optimize outcomes, identify renewal opportunities, and collaborate with Sales to grow partnership value while maintaining program health.

Qualifications

• 3–5 years of experience in digital media, client services, or sales support within an ad tech or media organization.
• 1+ year of direct client-facing experience.
• Proficiency with reporting and business intelligence tools (e.g., Salesforce, Excel, Tableau, Domo, Looker).

Responsibilities

• Lead and develop a team of IC reports aligned to category revenue volume and account portfolio complexity, providing coaching and prioritization support.
• Own post-sale client relationships for assigned mid- to top-tier accounts, with accountability for partnership health and investment outcomes.
• Serve as the primary relationship owner and escalation point for clients, setting communication strategy and guiding complex conversations.
• Translate sold-in revenue and client objectives into integrated, outcome-focused advertising programs.
• Provide consultative leadership and strategic direction to cross-functional teams to design, launch, and optimize campaigns.
• Lead performance storytelling through insight-driven narratives and optimization recommendations.
• Identify renewal, expansion, and incremental growth opportunities with Sales to inform strategy and negotiations.
• Anticipate and elevate risks and dependencies while empowering execution teams.

Skills

1+ year direct client-facing

3–5 years digital media

Sales support

Reporting tools proficiency

Education

Bachelor’s degree in Economics/Marketing/Advertising/Statistics/Engineering or Business

Tools

Salesforce

Excel

Tableau

Domo

Looker

Job description

Lowe’s Media Network is seeking an Account Manager to lead post-sale relationships with mid- to top-tier Lowe’s clients in a fully remote US role. You will translate client objectives into integrated media strategies and guide cross-functional teams to drive campaign success.

You will manage investments, optimize outcomes, identify renewal opportunities, and collaborate with Sales to grow partnership value while maintaining program health.