Remote Strategic Account Growth Manager

Reachdesk; New York (NY); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Stock options

401(k) match

Medical insurance

Dental & Vision insurance

Mental health support

Flexible PTO

Collaborative culture

Job summary

Reachdesk is seeking a Commercial Account Manager in the United States to own retention and growth across a portfolio of existing customers. This role focuses on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

You will leverage strong commercial judgment and cross-functional collaboration to drive measurable outcomes. Your success comes from turning customer needs into revenue opportunities, coaching internal teams to deliver value, and

Qualifications

• 5+ years in account management or equivalent revenue ownership roles.
• Experience in subscription-based SaaS or recurring-revenue environments.
• Proven track record renewing, retaining, and growing revenue within existing accounts.

Responsibilities

• Own retention, renewals, and growth across a portfolio of existing customers.
• Build multi-threaded relationships with key stakeholders and decision-makers.
• Drive upsell, cross-sell, and expansion opportunities within existing accounts.
• Prospect to expand Reachdesk’s contractual opportunities within your book of business.

Skills

Account management

SaaS sales

Renewals & upsell

Executive relationships

Problem-solving

Communication

Strategic sales

Job description

Reachdesk is seeking a Commercial Account Manager in the United States to own retention and growth across a portfolio of existing customers. This role focuses on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

You will leverage strong commercial judgment and cross-functional collaboration to drive measurable outcomes. Your success comes from turning customer needs into revenue opportunities, coaching internal teams to deliver value, and