Remote Strategic Account Growth Executive

Iron Mountain; Harrisburg, Northern (Dauphin County, KY); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Flexible work options

Wellness and retirement plans

Learning & growth opportunities

Job summary

Iron Mountain in the United States seeks an experienced account manager to partner with public sector and enterprise clients, aligning client objectives with information management capabilities and delivering lasting value.

You will drive renewals, respond to RFPs with Account Executives, and leverage Salesforce to quote, approve pricing, and prepare statements of work, while traveling up to 10% in the Metro DC area.

Qualifications

• 4-year college degree in business or related field required.
• Experience with Records Management, Digitization, and Asset Lifecycle solutions.
• Public sector client engagement (Federal) preferred.
• Proven ability in managing SLAs, navigating RFPs, and handling complex client escalations.
• Willingness to travel up to 10% (Metro DC area).

Responsibilities

• Drive Relationship Management with key customer decision-makers using Strategic Business Reviews.
• Expand Account Value by uncovering growth opportunities across assigned accounts.
• Manage Renewals & Negotiations with Account Executives and pricing/SLAs to protect key accounts.
• Enable Sales Operations by using Salesforce to generate quotes and SOWs.
• Resolve escalations and ensure retention through cross-team collaboration.

Skills

Relationship management

Account management

Contract negotiation

Public sector engagement

RFP navigation

Sales operations

Education

4-year college degree in business or related field

Tools

Salesforce

Job description

Iron Mountain in the United States seeks an experienced account manager to partner with public sector and enterprise clients, aligning client objectives with information management capabilities and delivering lasting value.

You will drive renewals, respond to RFPs with Account Executives, and leverage Salesforce to quote, approve pricing, and prepare statements of work, while traveling up to 10% in the Metro DC area.