Remote Staff Relations Investigator (Temp)

The Cheesecake Factory Incorporated; Calabasas (CA); Remote; USD 62.000 - 69.000; Vollzeit

Benefits dieser Stelle

Sick Time

Medical Plan Available

Guest dining discount 25%-35%

Zusammenfassung

The Cheesecake Factory Incorporated is seeking a Staff Relations Manager Support (Temporary) to backstop the Staff Relations team from our Calabasas Hills, CA location. This remote-friendly role involves conducting investigations, interviewing staff and managers, and maintaining case files in EthicsPoint while ensuring timely resolution and adherence to policy.

Strong communication and discretion are essential.

Qualifikationen

• 3+ years of experience in workplace investigations.
• Human Resources practices and experience.
• Basic knowledge of employment law.
• Microsoft Office proficiency.
• Must possess the ability to work independently with little supervision.
• Bilingual in Spanish.
• Excellent communication, both verbal and written.
• Must be a team player.

Aufgaben

• Conduct Thorough Investigations: support the Staff Relations team by conducting comprehensive investigations into workplace concerns, ensuring a fair and impartial process.
• Effective Interviewing: facilitate structured and objective interviews with managers and staff to gather information and assess concerns.
• Address Staff Concerns: respond promptly and professionally to inquiries and provide guidance and resolution per policies.
• Documentation & Recordkeeping: maintain accurate documentation of inquiries and investigations, ensuring compliance with legal standards.
• Culture & Standards Compliance: foster and uphold company culture, values, and workplace expectations.
• EthicsPoint Case Management: input case notes, upload attachments, and maintain case records in EthicsPoint.
• Timely Case Resolution: process cases efficiently and close within timeframes.
• Professionalism & Confidentiality: maintain integrity and discretion handling sensitive matters.

Kenntnisse

3+ years of investigations experience

HR practices

Employment law basics

Excellent communication

Bilingual in Spanish

Team player

Independent work

Tools

Microsoft Office

Jobbeschreibung

The Cheesecake Factory Incorporated is seeking a Staff Relations Manager Support (Temporary) to backstop the Staff Relations team from our Calabasas Hills, CA location. This remote-friendly role involves conducting investigations, interviewing staff and managers, and maintaining case files in EthicsPoint while ensuring timely resolution and adherence to policy.

Strong communication and discretion are essential.