Remote Staff Platform Reliability Engineer

Ladders; United States; Remote; USD 130,000 - 155,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Generous leave policy: 20 vacation, 4‑

Remote work up to 90 days/year outside

Job summary

Ladders is seeking a Staff Software Developer, Production Engineering to strengthen platform reliability across distributed systems and lead practices that reduce incidents. You will influence product engineering and leadership, shape architecture decisions, and develop tools to accelerate incident mitigation.

Remote work flexibility across North America is available, with load testing and capacity planning guiding improvements to performance and resilience.

Qualifications

• 8+ years of software engineering experience in platform, infrastructure, or SRE roles.
• Proven ability to reduce incidents and raise operational standards.
• Strong background in backend systems and distributed architectures.
• Experience with load testing and capacity planning.
• Ability to influence cross-functional teams without direct authority.
• Familiarity with Kubernetes, Helm, and modern deployment tools.
• Excellent written and verbal communication for leadership audiences.

Responsibilities

• Design and implement platform improvements to minimize incidents through guardrails and engineering standards.
• Develop tools to expedite incident mitigation, including AI-assisted incident response products.
• Lead investigations on load test outcomes and translate insights into reliability enhancements.
• Collaborate as a technical influencer across engineering teams in architecture reviews and coaching service owners.
• Identify and implement platform-level solutions for repeating failure patterns.
• Contribute to aligning reliability efforts with product engineering on incident themes and critical risks.

Skills

Load testing

Capacity planning

Cross-functional influence

Incident response

Tools

Kubernetes

Helm

Job description

Ladders is seeking a Staff Software Developer, Production Engineering to strengthen platform reliability across distributed systems and lead practices that reduce incidents. You will influence product engineering and leadership, shape architecture decisions, and develop tools to accelerate incident mitigation.

Remote work flexibility across North America is available, with load testing and capacity planning guiding improvements to performance and resilience.